1. What are the major business drivers for this initiative?
2. What is the business vision and goals, and how are these related to what IT is currently doing?

1. Do you have a formal enterprise architecture?
2. Do you have formal governance of your enterprise architecture?

Processus métier

1. Is your current Business Process Architecture formally defined, documented, and governed?
2. Is your Business Process Architecture complete and up-to-date?
3. How are metrics for return-on-investment measured in Business Process Management (BPM)?
4. How agile are your current business processes?
5. Do you have multiple lines of business? Do they need to have their own business processes?
6. Do your lines of business share customers, suppliers, or partners?

1. What level of partnership exists between the business stakeholders and the IT stakeholders?
2. How are business service levels measured currently?
3. What is the current practice to transform business SLAs into IT SLAs?

1. What are the current funding practices?
2. What is the current cost model?
3. Who owns the portfolio of processes, applications, and services?
4. Do you have a cost model to charge service consumers for the use of the service?
5. How do you currently define the total cost of ownership (including software, hardware, and future maintenance)?

1. Do your lines of business use a common information model? Is the data shared or replicated?

Silo
(Level 1)

Isolated Business Line-driven

L'EA ne fait partie de la stratégie d'entreprise.

BP n'est pas formalisé et pas documenté.

Approche IT approxiative.

Integrated
(Level 2)

Business Process Integration

Pas de formalisation de l'architecture d'entreprise.

Limité à des objectifs projets et est dépendant des autres organisations.

Componentized
(Level 3)

Componentized Business

Quelques éléments de l'EA existent.

Les enjeux métiers sont connus, documentés et partagés par l'entreprise.

Services
(Level 4)

Componentized Business Provides and Consumes Services

Utilisation formelle de l'EA.

L'architecture est conduite par les besoins métier.

Composite Services
(Level 5)

Processes Provided and Consumed via Composite Business Services

Utilisation d'un pilotae outillé Business Process Management (BPM).

L'architecture est conduite par les besoins métier.

Virtualized Services
(Level 6)

Outsourced Services, BPM, and BAM

Mise en oeuvre complète du BPM tant pour les activités internes que celles avec les partenaires.

Suivi des indicateurs en temps-réel avec un outillage Business Activity Monitoring (BAM).

Dynamically Re-Configurable Services
(Level 7)

Mix-and-match Business Capabilities via Context-aware Services

Formalisation complète et démarche outillée pour la gestion des processus.

Approche par les modèles BPM pour simuler et améliorer les processus.

Remontée complète des KPI métier.