Versions Compared

Version Old Version 2 New Version 3
Changes made by

Emmanuel LESNE

Emmanuel LESNE

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

SujetQuestion(s)
Visibilité des objectifs métier
  1. What are the major business drivers for this initiative?
  2. What is the business vision and goals, and how are these related to what IT is currently doing?
Cartographie du métier
  1. Do you have a formal enterprise architecture?
  2. Do you have formal governance of your enterprise architecture?

Processus métier

  1. Is your current Business Process Architecture formally defined, documented, and governed?
  2. Is your Business Process Architecture complete and up-to-date?
  3. How are metrics for return-on-investment measured in Business Process Management (BPM)?
  4. How agile are your current business processes?
  5. Do you have multiple lines of business? Do they need to have their own business processes?
  6. Do your lines of business share customers, suppliers, or partners?
Mesure des indicateurs métier
  1. What level of partnership exists between the business stakeholders and the IT stakeholders?
  2. How are business service levels measured currently?
  3. What is the current practice to transform business SLAs into IT SLAs?
Pilotage du coût par le métier
  1. What are the current funding practices?
  2. What is the current cost model?
  3. Who owns the portfolio of processes, applications, and services?
  4. Do you have a cost model to charge service consumers for the use of the service?
  5. How do you currently define the total cost of ownership (including software, hardware, and future maintenance)?
Gestion des données
  1. Do your lines of business use a common information model? Is the data shared or replicated?

 

Evaluation

 

Niveau

Synthèse

Maturity Attributes

Silo
(Level 1)

Isolated Business Line-driven

Faible ou inexistant.

L'EA ne fait partie de la stratégie d'entreprise.

BP n'est pas formalisé et pas documenté.

Approche IT approxiative.

Integrated
(Level 2)

Business Process Integration

Limité

No formal enterprise architecture.

Limited to LOB objectives and need for information from other organizationsPas de formalisation de l'architecture d'entreprise.

Limité à des objectifs projets et est dépendant des autres organisations.

Componentized
(Level 3)

Componentized Business

Partagé entre des structures.

Some formal enterprise architecture constructs exist.

Organization’s business drivers are documented as cross-organizational business objectivesQuelques éléments de l'EA existent.

Les enjeux métiers sont connus, documentés et partagés par l'entreprise.

Services
(Level 4)

Componentized Business Provides and Consumes Services

Partagé au niveau entreprise.

Formal use of enterprise architecture.

Organization’s business drivers are documented as elements of the enterprise mission and business architectureUtilisation formelle de l'EA.

L'architecture est conduite par les besoins métier.

Composite Services
(Level 5)

Processes Provided and Consumed via Composite Business Services

Culture d'entreprise

Formal use of enterprise architecture and Utilisation d'un pilotae outillé Business Process Management (BPM).Organization’s business drivers are documented as elements of the enterprise mission and business architecture

L'architecture est conduite par les besoins métier.

Virtualized Services
(Level 6)

Outsourced Services, BPM, and BAM

Interne et Externe.

Well-defined enterprise architecture that details both internal process flows as well as outsourced processes with and between business partner services. Strong use of Mise en oeuvre complète du BPM tant pour les activités internes que celles avec les partenaires.

Suivi des indicateurs en temps-réel avec un outillage Business Activity Monitoring (BAM).

Dynamically Re-Configurable Services
(Level 7)

Mix-and-match Business Capabilities via Context-aware Services

Consommation à la demande

Well-defined enterprise architecture that includes a formal end-to-end definition of business process flow.

Business Process Management (BPM) is used to define and test process flows necessary to meet well-defined SLAsFormalisation complète et démarche outillée pour la gestion des processus.

Approche par les modèles BPM pour simuler et améliorer les processus.

Remontée complète des KPI métier.

 

cf. Source.