Sujets de la dimension
Cette dimension porte sur les sujets suivants.
- La visibilité des objectifs métier
- La cartographie du métier
- La mesure des indicateurs métier
- Du pilotage du coût par le métier
Questions
| Sujet | Question(s) |
|---|
| Visibilité des objectifs métier | - What are the major business drivers for this initiative?
- What is the business vision and goals, and how are these related to what IT is currently doing?
|
| Cartographie du métier | - Do you have a formal enterprise architecture?
- Do you have formal governance of your enterprise architecture?
|
Processus métier | - Is your current Business Process Architecture formally defined, documented, and governed?
- Is your Business Process Architecture complete and up-to-date?
- How are metrics for return-on-investment measured in Business Process Management (BPM)?
- How agile are your current business processes?
- Do you have multiple lines of business? Do they need to have their own business processes?
- Do your lines of business share customers, suppliers, or partners?
|
| Mesure des indicateurs métier | - What level of partnership exists between the business stakeholders and the IT stakeholders?
- How are business service levels measured currently?
- What is the current practice to transform business SLAs into IT SLAs?
|
| Pilotage du coût par le métier | - What are the current funding practices?
- What is the current cost model?
- Who owns the portfolio of processes, applications, and services?
- Do you have a cost model to charge service consumers for the use of the service?
- How do you currently define the total cost of ownership (including software, hardware, and future maintenance)?
|
| Gestion des données | - Do your lines of business use a common information model? Is the data shared or replicated?
|
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